Return Policy

Direct Store Purchases

If you bought an item directly from Remercie, we offer a 30-day return window from the date your package arrives. We want your family to be happy with every purchase.

Items must be unused and in new condition.
Keep all original packaging.
Ensure you have your receipt or proof of purchase.
Submit your request within 30 days.

How to Begin a Return

Ready to start? Send an email to support@rmcie.com. Please include your order number so we can help you quickly. Our team will then reply with easy steps on where to ship your item.

Friendly Reminder: We currently only offer returns and exchanges for our customers living within the USA.