Refund Policy

We want you to feel confident shopping with Remercie.

Amazon affiliate products

Some items on our site are sold through Amazon as affiliate products. For these items, all refunds and returns must be handled directly through Amazon. Please follow Amazon’s return and refund instructions in your Amazon account.

Items purchased directly from Remercie

For products you buy directly from Remercie, you have 30 days from the delivery date to request a refund. To be eligible:

The item must be unused and in its original packaging.
You must have proof of purchase (order number or receipt).

To start a refund request for a Remercie order, please email us at support@rmcie.com with your order number and a brief description of the issue. We’ll review your request and share next steps, including return instructions if needed.